Shipping policy

 

Shipping Policy

Items will usually be dispatched within 2-3 working days of us receiving your order.  We will send you an email to let you know your parcel is on its way. 

If you are in the UK or ROI, you should receive your parcel approximately 1-3 working days after despatch, however, please allow up to 5 working days, following dispatch, for your parcel to reach you. If you are in the US, CAN or AUS please allow up to 12 working days to receive your parcel as all packages are packed and shipped from within Northern Ireland. 

N. I. & U.K Mainland Shipping   -  £5.95

R.O.I. Shipping                               -   £6.95

U.S.A. Shipping                             -   £25.00

A.U.S Shipping                              -   £25.00

C.A.N Shipping                             -   £25.00

 

If you do not fall under our current shipping zones, please be patient with us as we are currently working on making our products available to you. Please email hello@roseandraine.com if you would like to arrange a delivery to your part of the world. 

Please note that unfortunately, we cannot accept responsibility for failed delivery if you give alternative delivery instructions to the courier (e.g. to leave the parcel with a neighbour).  If a parcel is returned to us as undelivered due to a wrong/incomplete address being given or you are not available to accept delivery, then you will be responsible for the cost of having the item re-dispatched.